
Responsibilities
Joined the team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.
Key Responsibilities:
- Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines
- Conduct on-site inspections and assessments of property damages for both residential and commercial claims
- Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
- May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions
- Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
- Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
- Investigate and adjust both personal and commercial property claims with exposures up to $500,000
- Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations